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We are looking for a candidate for the position of Business & Process IT specialist for our client, an international pharmaceutical company.
- Activities regarding all front and back office processes and related systems with focus on: Sales, Marketing / Enterprise CRM system - salesforce.com / Reporting / Integration topics - Perform key and end user support - Implement process and system changes in the countries - Execute change and test coordination of change requests/new functionalities - Perform cross country end user trainings - Drive harmonized best practice business processes - Organize knowledge sharing within the team and between countries - Optimize processes using digital tools Concerned systems/modules: - Salesforce.com (REXIS) - CRM Datawarehouse - Business process automation and digitalization systems (digital sales management, digital marketing management, workflow optimization) - Project Management automation tools
- min. 2 years of experience in the same or similar role, - customer oriented, - knowledge of business processes in field: sales & marketing in sales organization, digital sales management, digital marketing, workflow management and optimization, - knowledge about: Sales & Marketing Reporting, - solid experience in the area of: CRM, preferably salesforce.com (IT, business admin or key user level), - project management skills (knowledge of Agile is a benefit), - intercultural experience, - good communication skills, - fluent English language – both written and verbal, - team-player yet able to work independently if required, - willingness to travel.
- interesting work in one of the most innovative healthcare companies, - competitive salary and transparent remuneration system, - benefits package (13th salary, 5 vacation days in addition, contribution to pension plan, sick days, sick leave compensation, referral bonus, life and accidental insurance, meal vouchers covered by the company), - recreational contribution, - systematic education and career opportunities, - external development opportunities across our affiliates in other countries.
Our client is an international pharmaceutical company.