IFS Cloud Global ERP Product Owner: Production and Sales

Key Responsibilities:

1. IFS ERP Implementation Leadership:

• Serve as the internal product owner for the initial IFS ERP implementation project.

• Partner with systems integrators and vendors to drive project execution, deliverables, and timelines.

• Coordinate discovery workshops to gather business requirements and define future-state processes.

• Guide solution design and system configuration to align with business objectives and IFS best practices.

• Manage UAT, cutover planning, go-live activities, and early life support.

• Own the post-implementation transition from project to operational support.

2. IFS Production and Sales

• Own the end-to-end production and sales processes within IFS ERP.

• Define and document production and sales process standards, policies, and best practices

• Collaborate with colleagues to ensure production and sales modules are optimally configured.

• Collaborate with other workstreams (e.g. Supply Chain, Finance and Sales) to ensure to align processes and functionality.

3. Product Ownership:

• Maintain and prioritize the product backlog for IFS ERP and related applications.

• Create and manage the product roadmap in alignment with business strategies.

• Translate business needs into user stories and acceptance criteria.

4. Stakeholder Engagement:

• Act as the voice of the business across functions such as Finance, Operations, Supply Chain, and Manufacturing.

• Lead cross-functional meetings, workshops, and sprint planning sessions.

• Serve as a champion for user adoption, change management, and process improvement.

5. Solution Optimization:

• Drive continuous improvement of the IFS platform post-go-live.

• Monitor KPIs and gather user feedback to identify enhancement opportunities.

• Collaborate with IT and business teams on system upgrades, patch management, and integration projects.

• Proactively propose IFS enabled process improvements to the business, understand and promote understanding of upcoming functional improvements from the IFS roadmap, innovate with the business with the use of AI.

6. Governance & Compliance:

• Ensure implementation and enhancements follow change control and project governance protocols.

• Maintain documentation, data standards, and compliance with regulatory and internal policies.

Key outcomes within the first 12 months:

• Establish IFS-Cloud template for Production and Sales functional areas

• IFS-Cloud sites pilot implemented

• Define IFS roadmap to develop functional area

Skills and Experience

• Expert in IFS Cloud Sales and Production processes

• Prior experience with IFS Cloud or IFS Applications 10 or newer.

• Strong understanding of end-to-end production and sales operations within a recent IFS implementation.

• ERP implementation experience in a global or multi-site environment.

• IFS certifications or relevant training in functional areas or technical components.

• Working knowledge of system integrations (e.g., CRM, MES, PLM, EAM, WMS)

• Customer-centric mindset and proactive problem-solver.

• Strong communication, presentation and interpersonal skills.

• Ability to manage multiple priorities and applications simultaneously.

Qualifications / Experience

• Long time experience of working in the IT enterprise application area.

• Exceptional stakeholder management and communication skills.

• Strong analytical and problem-solving abilities.

• Ability to manage competing priorities in a fast-paced project environment.

• Proficiency with project management methods and tools.