IT Application Specialist CAD/PDM

Job description responsibilities and duties

This role is responsible for installing, supporting, maintaining, and troubleshooting systems and their software for CAD & PDM and training of users.

Tasks and Responsibilities:

• Reports to Manager Business Applications
• Ensure operational availability and development of the CAD applications in a global environment
• Gather software requirements from users, analyze and define solutions
• Act as application power user by providing assistance and guidance to users
• Responsibility of 1st and 2nd level support
• Coordinate the 3rd level support with the partners
• Assist users with BIM coordination and management
• Manage clients in a virtual desktop infrastructure (VDI) environment
• Create user and administrator documentations
• Responsible to organize and train users in CAD applications
• Manage servers from the application layer and coordinate with the outsourcing partner
• Being part in the “Application Ownership Team”
• Support users in global environment

Requirements for the employee

• Experience with CAD applications
• Background in construction or industrial engineering advantageous
• Didactic skills (training + support of internal customers)
• Customer and service oriented
• Independent and structured way of working
• Knowledge of IT project management
• Team player with good communication skills at various levelsň
• Languages:
• English Level B2 (spoken + written)
• German would be a plus (not mandatory)

Employee perks, benefits

• Employment contract for an indefinite period
• + 13th Salary
• Financial reward for working anniversaries
• Flexible working time (core time 9-3:30)
• Home Office possible 2 days a week
• Extra days of leave (+1 day after the first, third and fifth year of service)
• Extra days of leave for special personal events (e.g., wedding, graduation etc.)
• Modern infrastructure
• Free drinking regime (coffee)
• Recreation allowance
• Multisport card
• The third pillar of the pension scheme
• Support for professional and career growth, education and training
• Supportive and team-oriented working environment

Company on whose behalf the position is being filled

Our client is a global leader in solutions for energy transition and circular economy including Energy from Waste and Renewable Gas.