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Riaditeľ / manažér podniku
I have almost 20 years of experience working for a global company, leading customer and operations support teams in an online platform and marketplace environment. I most recently served as VP, Customer Service, and am based in Brno, CZ. I recently became unemployed after my company was acquired by a private equity firm, and my role was offshored to India.
I am looking for customer-centric leadership positions in CZ, western SK, and eastern Austria. I am also open to remote roles across other European countries. I would be open to positions in established international corporations as well as young, dynamic, and ambitious companies.
Informácie o kandidátovi
Vzdelanie
- Vysokoškolské II. stupňa
Znaloť cudzích jazykov
- Anglicky – expert (C2)
Vodičský preukaz
- B
Zručnosti
- Executive leadership
- Customer Service
- Experience & Success
- NPS
- Customer Retention
- Loyalty
- User Experience
- Journey Management
- SSC/Contact Center Governance & Management
- Business Strategy,
- Planning & Execution
- Budget Mgmt
- P&L Responsibility
- Culture & Employee Development
- Process Improvement & Optimization
- Leadership, Management
- Coaching of multi-lingual, multi-cultural & multi-generational workforce
- Data & Business Analytics
- Digital Transformation Leadership
- Recruitment & Talent Management
- Workforce, CRM & Resource Management Tools
Požiadavky na zamestnanie
Typ spolupráce
- TPP
Preferované pozície
- Riaditeľ / manažér podniku
- Výkonný riaditeľ
- Riaditeľ / manažér call centra
- Riaditeľ / manažér Shared Service Center
Preferovaná lokalita
- Česká republika
- Bratislava
- Žilina
Očakávaná mzda
- 7000€
Stav kandidáta
Nespohovorovaný
Typ spolupráce
TPP
Očakávaná mzda
7.000 €
Platba
Kontakt podľa cenníka od 89 €
ID kandidáta: 169016
Osobný recruiter
Mgr. Mária Harvaníková
